Service Uptime Guarantee in Cloud Hosting
When you acquire a cloud hosting plan through us, we guarantee that your sites will be operational at least 99.9% of the time. We have basically got rid of the web hosting server downtime by using an innovative cloud hosting platform in which independent clusters of web servers handle every aspect of the overall service - files, databases, e-mail messages, and so forth. In that way, when there is a problem with a server, the other servers part of the cluster will simply take over and your websites will not be affected in any way. To avoid any infrastructure issues, we furthermore have diesel-powered backup generators and a number of independent Internet providers. Skilled admins keep an eye on the servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Hosting
If you buy a semi-dedicated server solution from us, you are going to enjoy a guaranteed 99.9% uptime. Your account will be set up on a modern cloud web hosting platform with a load-balancing system that basically gets rid of any kind of downtime. The files, email messages, statistics and databases are all addressed by their own sets of web servers, so even when there is a trouble with one web server, your sites will not be affected whatsoever. This enables us to provide a way more stable website hosting service compared to providers that run everything on one web server where a problem with a single service can take the entire server down. To protect yourself from infrastructure issues, our data centers employ several Internet providers and powerful diesel generators, so whatever happens, the web servers will keep functioning with no disturbances and your Internet sites will remain up and running. Any software troubles are going to be addressed straight away by our proficient team of administrators which keep track of all web servers 24/7.
Service Uptime Guarantee in VPS Web Hosting
All of our Virtual Private Server plans include a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. Additionally, we work with new hardware for the physical web servers where the VPS accounts are set up to avoid any probability of hardware failure and each part has been tested extensively. The security of your information is guaranteed by employing enterprise-level hard disk drives working in RAID and the uptime warranty time includes all maintenance procedures, so your Internet sites will be operating practically without any disruptions. Our expert professionals will resolve instantly any software issue which may surface, so even if there's an issue with a different virtual private server account on the physical web server, your VPS shall not be affected. The web server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide a very reliable hosting service.
Service Uptime Guarantee in Dedicated Servers Hosting
All of our dedicated packages feature a 99.9% web server and network uptime guarantee and routine maintenance procedures are contained in the other .01% of the time. We check out every server extensively before we hand it over to the client and we employ new hardware components to avoid any possibility of hardware problems. Any unforeseen software difficulties will be resolved promptly by our system admins as they keep track of all hosting servers 24/7. To prevent infrastructural difficulties, our data center in downtown Chicago employs powerful diesel backup generators, while the online connectivity to the servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your Internet sites are flooded, we can take action immediately and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper work of your Internet sites.