Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving quality support in a timely manner is our high priority, so that we backup each Linux cloud hosting plan with a 1–hour ticket reaction warranty. As soon as you supply a ticket or drop a message, our customer help support crew will try all they possible can to offer the most satisfactory remedy for your problem and to give you information quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to email us 24x7x365 with any problem you’ve got regarding our solutions. We’ve got employees working constantly to generate support when necessary. You’ll be able to the ticket system or send us an email anytime, alternatively you can grab the telephone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you need support while performing tasks within the Control Panel, it is possible to always simply click the Help button and track down your question in the selection of articles or blog posts that will pop up. We have as well turned the majority of the posts into video lessons. The listing of training videos will show up if you click the Videos press button available in the top right angle.