1 hour ticket response
New Vision Hosting’s team of technical support engineers is focused on providing prompt answers to all your questions. We will review your trouble ticket immediately after it is submitted and will reply with a solution to the problem within less than 60 minutes after the tech support ticket submission. As a matter of fact, our average client support ticket response time is 20 minutes.
A Topflight Customer Care Service
Each member of our support staff has lots of years of experience in the Linux cloud hosting industry and almost all of them have worked for us for at least 5 years. They all are eager to answer all your questions in the most efficient manner possible.
An Easy–to–Browse Help Section
Included in the Site Control Panel is an easy–to–navigate Help section, which offers different sources of information. You can browse through a routinely updated knowledgebase featuring web hosting account administration articles and website management articles, check out the step–by–step video tutorials or have a glimpse at the F.A.Q. library.
